1. Who we are

Dymka Ltd is a UK-registered company and the data controller for information collected on this website.

2. Data we collect

• Identity and contact details
• Order and transaction information
• Account and support communications
• Technical and usage data
• Cookie and preference data

3. How we collect data

• Directly from you (orders, forms, emails)
• Automatically via cookies and analytics
• From trusted service providers

4. How we use your data

We use your data to fulfil orders, provide customer support, improve our website, meet legal obligations, and (where permitted) send marketing communications.

5. Sharing data

We only share data with trusted partners such as payment processors, delivery providers, IT services, and legal authorities where required.

6. International transfers

If data is transferred outside the UK, we ensure appropriate safeguards are in place.

7. Data security

We use reasonable technical and organisational measures to protect your personal data.

8. Data retention

Data is retained only as long as necessary for legal, contractual, and operational purposes.

9. Your rights

• Access your data
• Correct inaccuracies
• Request deletion
• Restrict or object to processing
• Withdraw consent

10. Cookies

We use essential, functional, and optional analytics cookies. You can control cookies via your browser or site preferences.

11. Marketing

You may opt out of marketing communications at any time.

12. Children

This website is not intended for children, and we do not knowingly collect data from them.

13. Complaints

You may contact the UK Information Commissioner’s Office (ICO) if you believe your data rights have been breached.

14. Contact

Email: info@dymka.co.uk

This policy may be updated periodically. Please review it regularly.